Don't take it personally

ファニーな日本語翻訳はこれらのサイトで…http://www.excite.co.jp/world/english/ 　読み比べるのもおもしろい？　http://honyaku.yahoo.co.jp/　　http://translate.google.co.jp/translate_t

I know I didn't need to take it personally, but, sometimes, it was shocking to me when people served me unfriendly at restaurants, deli, or even Dunkin Donuts. In Japan, the phrase "Customer is a God" is frequently heard. You know, they bring "money" to you...!!

So, what are exactly unfriendly? Simply, they don't smile! Unbelievably, they roughly put a glass filled with water on the table! (Pls note: these are worst examples!!) Now, I can understand why people who have travelled to Japan always say to me, "Japan's service is amazing". They are true. I missed such Japanese customer services for a while. At the same time, I must say I had been tired of that Japanese customer service, too, because it was "too much".

In Japan, politeness is very important for superiors, strangers or customers unlike American frankness culture. For me, however, when this politeness goes beyond, it just becomes annoying because it's obvious that true hospitalises are lucking in their empty words. Besides that, you might feel like, "Are they robots? because it's Japan?". In other words, they just talk with customers as written in an instruction manual!! Honestly, whenever I encountered this kind of "robot service", I felt uncomfortable, though I'm pretty sure these people are so serious that follow the manual. You can't miss that the seriousness is also one of Japanese interesting characteristics!!

After living in NY for 6 months, I feel I am getting used to this service differences. Now, I can understand this difference comes from "frankness" or "evenness" of American people. Even the relationship between customers and shop workers are friendly, which is simply happy service to receive. What I hope is both "I don't care about you" attitude and "Yes, I am a robot machine" service are not making me feel isolated. We should deserve what we pay, right? But, here's a key. Say, "Hi" with your big smile, then they'll smile back to you friendly!